Customer Assistance Centre

Roadside Assistance

In the event of an emergency, please contact Mercedes-Benz Canada’s Roadside Assistance Services to receive immediate assistance. Our Roadside Assistance team is there to help 24 hours a day, seven days a week.

1-800-387-0100

Mercedes-Benz Financial Services

For all financing and leasing inquiries, please contact Mercedes‑Benz Financial Services. One of their Customer Service experts will be able to assist you Monday to Thursday, 8:30 am to 7:00 pm (EST) and on Fridays from 8:30 am to 5:30 pm (EST). Please have your banking information and Mercedes-Benz Financial Services account number(s) available so that they can serve you as quickly and efficiently as possible.

1-888-532-7362